Effective Date: October 26, 2024.

1. Introduction

  • TradeBench (“we”, “us”) values user privacy. This policy outlines how we collect, use, and protect personal data.

2. Data Collection

  • We collect information when you register, use our services, or interact with the platform, including personal details (e.g., name, email, phone number), billing information, and usage data (e.g., IP addresses, device info).

3. Use of Information

  • We use collected data to:
    • Provide, maintain, and improve our services.
    • Communicate updates, promotional offers, or service changes.
    • Ensure security and compliance.

4. Data Sharing

  • We do not sell personal data. Data may be shared with:
    • Service providers (e.g., payment processors, hosting).
    • Legal entities if required by law.

5. Opt-In for SMS Messaging

  • Users opting to provide phone numbers consent to receive SMS notifications. Users can opt-out at any time.

6. Data Security

  • We implement technical and administrative measures to protect personal data. Despite efforts, no system is 100% secure.

7. Data Retention

  • We retain data as long as needed to fulfill service requirements, comply with legal obligations, or resolve disputes.

8. User Rights

  • Users can access, update, or delete their personal data through account settings or by contacting support.

9. Cookies and Tracking

  • We use cookies to enhance user experience and analyze site traffic. Users can manage cookie settings through browser preferences.

10. Changes to the Privacy Policy

  • We may update this policy periodically. Users will be notified of significant changes via email or platform notification.

11. Contact Us